The Odido Cyber attack

Recent news reported that Dutch telecom provider Odido suffered a large-scale cyberattack, potentially exposing personal data of millions of customers. Situations like this are serious, complex, and challenging, not only technically, but operationally and reputationally.

We empathize with everyone involved. Managing an incident of this scale requires intense coordination, transparent communication, and sustained effort under significant public scrutiny. No organization chooses to face circumstances like these.

While core telecom services were reportedly not disrupted, the possible exposure of personal information, including names, addresses, dates of birth, email addresses, and phone numbers, illustrates how valuable such data is to cybercriminals. Even without passwords being compromised, personal data can still be misused for phishing and social engineering.

Incidents like this remind us of a difficult reality: cyber threats are persistent, adaptive, and increasingly sophisticated. Even mature organizations with significant resources face continuous pressure from attackers who only need one successful entry point.

A shared responsibility across the industry

It would be too simple to frame events like this as the result of a single oversight. In practice, breaches often emerge from complex chains of circumstances: interconnected systems, evolving attack techniques, expanding digital footprints, and human factors.

Across industries, organizations are constantly balancing innovation, operational efficiency, regulatory demands, and security. That balance is not easy.

Moments like these serve as reminders for all of us in the cybersecurity field to continue raising the bar together.

One of the most important lessons from high-profile incidents is the value of regularly challenging your own defenses. 

Testing environments the way an attacker would, exploring access paths, privilege escalation possibilities, and data exposure risks, helps organizations better understand where improvement is needed. 

Whn it comes to cybersecurity you should not try to achieve perfection but learn, adapt, and strengthen.

We wish Odido strength and clarity as they manage this situation and support their customers. Responding effectively to an incident is demanding, and transparency and decisive action are critical in rebuilding trust.

For the broader business community, this event underscores something we already know: cyber resilience is not a static achievement but requires continuous attention and realistic testing.

Incidents are difficult, but they also reinforce what we at Securance have always maintained: the importance of collective learning and shared responsibility in building a safer digital environment.