Privacy Policy
Securance is committed to protecting your privacy and handling your data responsibly. This policy explains what we collect, why we collect it, and how you can exercise your rights.
We care about your privacy.
General
Securance EU
Reactorweg 47, 3542 AD Utrecht
Phone: +31 30 2333480
Email: info@securance.com
Privacy: privacy@securance.com
Website: www.securance.com
Securance UK
63–66 Hatton Garden, EC1N BLE London, UK Phone: +44 (0)20 351 446 56
Email: info@securance.com
Privacy: privacy@securance.com
Website: www.securance.com
Personal data we process
We may process:
Name, gender, date/place of birth
Address, phone, email
IP address and device information
Job applications, service requests, correspondence
Location and website activity
Bank account details
Special categories (only when necessary and with a legal basis):
Photo
Medical data provided by you
Citizen service number (BSN)
Why we process data
We process personal data to:
Handle payments
Provide services and respond to requests
Inform you about changes to services
Deliver goods and services
Meet legal obligations (e.g. tax, employment law)
Legal bases: contract, consent, legal obligation, or legitimate interest.
Automated decisions
We do not make automated decisions that significantly affect you without human involvement.
Retention
We keep personal data only as long as needed for the purposes above or as required by law.
Sharing with third parties
We do not sell personal data. We share it only when necessary to deliver services or comply with the law. When we use processors, we sign agreements to ensure security and confidentiality.
International transfers
If we transfer data outside the EU/UK (for example, to the US), we use safeguards such as adequacy decisions or Standard Contractual Clauses.
Cookies and Tracking
We use functional, analytical, and (with consent) tracking cookies.
Functional cookies keep the site running.
Analytical cookies help us improve performance.
Tracking/advertising cookies are only placed if you give consent.
You can change your cookie settings at any time in your browser or via our cookie banner.
Your rights
You have the right to:
Access, correct, or delete your data
Withdraw consent
Object to processing, including profiling
Request portability of your data
Restrict certain processing
You can email privacy@securance.nl to exercise your rights. We may ask for ID verification (with sensitive details hidden). We will respond within four weeks.
Security and breaches
We take technical and organizational steps to secure data. If a data breach creates a risk to your rights, we will notify you and the relevant Data Protection Authority (DPA) as required.
EU and UK Compliance updates (2025)
GDPR enforcement reform: we cooperate with EU and UK regulators to handle cross-border cases more quickly.
EU Data Act (Sept 2025): if we process IoT or device-generated data, you may request access, sharing, or portability of that data.
Digital Services Act (DSA): if we provide online platform services, we comply with content and transparency obligations.
Special category data: processed only with explicit consent or legal requirement.
Complaints
If you believe your rights are not respected, you may contact us or file a complaint with your local Data Protection Authority.
Netherlands: Dutch DPA
UK: Information Commissioner’s Office
Contact: privacy@securance.com