Current as of 20 December 2023

Privacy Policy

This Privacy Policy outlines our commitment to safeguarding your privacy and ensuring the security of your personal information. Please take a moment to familiarize yourself with our practices, demonstrating our dedication to transparency and the responsible handling of your data.

We care about your privacy.


Securance, located at Reactorweg 47, 3542 AD Utrecht, is responsible for the processing of personal data as outlined in this privacy statement.

Securance EU

Reactorweg 47

3542 AD Utrecht

Phone: +3130 2333480


Privacy Email:



Securance UK

63-66 Hatton Garden

EC1N BLE London | UK

Phone: +44 (0)20 351 446 56


Privacy Email:


personal data we process

Securance processes your personal data when you use our services and/or provide this information to us.

  • First and last name;
  • Gender;
  • Date and place of birth;
  • Address details;
  • Phone number;
  • Email address;
  • IP address;
  • Other personal data actively provided by you, such as through job applications, service requests, correspondence, and phone calls;
  • Location data;
  • Data about your activities on our website;
  • Bank account number.
Special or sensitive data we might process

Securance may process the following special or sensitive personal data:

Medical data provided by you;
Citizen service number (BSN).

Purpose and Legal Basis for Processing Personal Data

Securance processes your personal data for the following purposes:

Handling your payment

Being able to call or email you when necessary to provide our services;

Informing you about changes to our services and products;

Delivering/performing goods and services to you;

Securance also processes personal data when we are legally obliged to do so, such as data necessary for our tax return;

Employer-employee relationships.

Automated Decision-Making

Securance does not make decisions that could have (significant) consequences for individuals based on automated processing. This concerns decisions made by computer programs or systems without human involvement, including a Securance employee.

how long we retain personal data

Securance retains your personal data no longer than is strictly necessary to achieve the purposes for which your data is collected.

Sharing Personal Data with Third Parties

Securance does not sell your data to third parties and will only provide it if necessary to perform our agreement with you or to comply with a legal obligation. We enter into a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Securance remains responsible for these processes,

Cookies or Similar Technologies We Use

Securance uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored on your device’s browser upon the first visit to this website. Securance uses cookies with purely technical functionality to ensure the website works properly and to remember your preferred settings. These cookies are also used to make the website work well and to optimize it. Additionally, we place cookies that track your browsing behavior, so we can provide customized content and advertisements.

You can opt out of cookies by configuring your internet browser to no longer store cookies. You can also delete previously stored information through your browser’s settings.

This website also places cookies from third parties, such as social media companies.

Viewing, Correcting, or Deleting Data

You have the right to view, correct, or delete your personal data. Additionally, you have the right to withdraw any consent for data processing or object to the processing of your personal data by Securance. You also have the right to data portability, which means you can submit a request to us to send the personal data we have about you in a computer file to you or another organization of your choice.

You can send a request for access, correction, deletion, data transfer of your personal data, or a request to withdraw your consent or objection to the processing of your personal data to

To ensure that the request for access was made by you, we ask you to include a copy of your identification with your request. In this copy, please black out your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of your passport), passport number, and citizen service number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Securance also wants to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done through the following link: Dutch Data Protection Authority.

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